The Exciting Conclusion: What happens when new employee orientation becomes a game?

A week ago, I wrote about a new and improved orientation program for incoming employees at my organization. The response to that post was unexpected, and amazing. Thank you to everyone who commented on the post or sent me an email or a LinkedIn message to wish me luck with the program and to hear more about how it turned out.

I’m happy to share our experience from our first session in two parts.   Continue reading

An award-winning way for L&D teams to get to know the rest of the organization

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“Hey! How’s your day going?”

A co-worker threw that question to me on Friday morning as I was walking to my desk for a few minutes of meeting-free respite.

“Fine,” I replied.

“Just fine?!” she asked.

“Uh. Yeah. Good. No, today is great. I guess. It’s fine. Stop badgering me.”

“We won that award!” she said.

It took a moment for that comment to register. Scanning my memory bank for a few seconds, it all came back to me. At the end of September, we had submitted an application for ATD’s Excellence in Practice award program in the category of Performance Improvement. Apparently ATD felt we had an award-worthy performance improvement initiative.    Continue reading

3 Lessons that the Women’s Marches Hold for L&D Professionals

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On January 21, 2017, the day after the U.S. Presidential Inauguration, about a gazillion women, men and children took to the streets in cities across the United States and around the world, in order to make sure that their voices, although not represented by the incoming administration, could nonetheless be heard.

When the marching began, I was sitting in an airport in Nairobi, Kenya, traveling from one training program to another. I watched the images roll in on CNN and I listened to several people from Kenya, standing behind me, exclaim: “HUNDREDS OF THOUSANDS of people are marching?! Wow.” It struck me that there were some very real lessons that learning and development professionals could take away Continue reading

How ruthless can a learning and development professional be?

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Happy New Year!

In my last post from 2016 I shared my one-word resolution that I’m hoping can center me as I try to make my work bigger and better in 2017: ruthless. As in: ruthless prioritization.

Over the past few weeks I’ve been asked to design several training programs in which the clients want big things achieved… and they’ve also given very limited time in which to achieve these things. My biggest challenge was to figure out how to deliver what the clients wanted while at the same time ensuring the training programs were what I’d consider to be fundamentally sound.   Continue reading

A few L&D lessons inspired by a heroic grandfather

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A young woman named Charlotte clutched her infant daughter (also named Charlotte) as her boat began it’s journey from Hawaii to the mainland.

There was nothing normal about this particular crossing. It was December 7, 1941 and Charlotte could see bombs dropping on the other side of the island. She knew her husband, a young naval officer, was somewhere in that mess, but she didn’t know anything else about his whereabouts or his safety.   Continue reading