Can you admit when you’re wrong?

soccer.jpg

My daughter’s final spring soccer game took place last Sunday. As the game was winding down and the score was tied 3-3, one of her teammates took a blistering shot and found the back of the net.

My daughter’s team went up 4-3. As the referee ran back to mid-field to set up for the kick-off, my daughter caught his attention and said: “Sir, the ball hit my arm before it went into the goal.”

The referee waved off the goal and the score reverted to 3-3.

That was a gutsy sign of maturity and sportsmanship. Do we have the same guts when we do something wrong in the training room?   Continue reading

Sometimes even the most powerful, seemingly stand-alone experiences need some facilitation.

I visited the Sixteenth Street Baptist Church in Birmingham, AL, last Wednesday.

16th_St_Baptist_Church

In the Lyft ride from the church to a business meeting, I was so overcome with emotion that I had to tell myself aloud: “Get it together, Washburn.” Twice.

Something happened in the 30 minutes between the time I started taking a few photos and the time I hopped into the Lyft that was a good reminder of the important role of a training facilitator during even the most powerful learning experiences.  Continue reading

Game-based Orientation (or: Why I strive to get published in a magazine even though I have my own blog)

Recently, I was fortunate enough to work alongside Miranda Greenberg and Marci Morford on one of the most creative and fun projects I’ve ever worked on in my career. I wrote about it several times in blog posts this past spring (here and here).

After speaking with Alex Moore at the Association for Talent Development, we were also given an opportunity to share a brief write-up of the project, which was published in this month’s TD magazine.

Game-based Orientation

Why should L&D professionals (or any professionals in any profession) seek to have their thoughts and perspectives and experiences and case studies published in industry publications when they could simply share these things on their own blog or website? Here are 5 reasons Continue reading

After a training session, are your learners left to sink or swim? (Here’s a free form to help with post-training support)

Sink-or-Swim

I spent this past weekend at my daughter’s swim meet in Wenatchee, WA (which is the Apple Capital of the World!).

It was one of the first meets I’ve been able to attend. After her first race, I saw her grab her towel and walk toward where I was sitting in the bleachers. I wasn’t sure she knew exactly where I was sitting, so I stood up and made my way toward the pool deck. Then she stopped. It dawned on me she wasn’t walking to meet me.

What she did is what every person who attends a training program or professional development session should be doing.   Continue reading

A Series of Effective Just-in-Time Training Videos Made by an Unlikely Source

“I got an email saying that the IT department had disabled my mobile phone account. I have no idea what I did wrong.”

IT

My wife recently started a new job and earlier this week she showed up to work to find a new iPhone sitting on her desk. That evening she ripped open the box like a kid on Christmas morning and started getting it set up. She woke up the next morning to find a message from the IT department saying that her account had been disabled.

IT departments, always sticklers for superfluous stuff like network security and prevention of hacking, are just no fun. They seem to like rules. A lot. Unfortunately, most of us lay people don’t really understand these rules.

As I was making dinner later that same day I heard my wife watching something on her phone and chuckling. “Brian!” she called, “you’d appreciate these training videos.”   Continue reading

8 training-related resources that might help with your next presentation

Antioch - Explaining Slide

Earlier this month I had an opportunity to co-facilitate a webinar in the Early Childhood Investigations webinar series. During the session, I mentioned several resources that presenters may find handy as they prepare for their next presentation.

Every time I mentioned one of these resources, participants would send a chat asking for a link to the resource. My colleague, Tim Waxenfelter, set up a page with links to each of these resources.

If you’re interested in any of these resources, here is a little more information about each one:   Continue reading

“Time can only be spent… it can’t be saved for later.”

This quote has been bouncing around in my head ever since I read these words in a letter that my father sent to me while I was in the Peace Corps. I must have written to him and alluded to the idea that I was already counting down the number of days I had left before I could come home… and this was after only about 3 months had been completed of my 24 month service.

It changed how I look at any project that I’m working on.

I’m reminded of my father’s words every day when I drive by a neighbor’s house:

Countdown

Like much of the country, they’re counting down the days until the Trump presidency finally ends. Every once in a while, I wonder if my learners ever feel the same way during a training session.  Continue reading