A Series of Effective Just-in-Time Training Videos Made by an Unlikely Source

“I got an email saying that the IT department had disabled my mobile phone account. I have no idea what I did wrong.”

IT

My wife recently started a new job and earlier this week she showed up to work to find a new iPhone sitting on her desk. That evening she ripped open the box like a kid on Christmas morning and started getting it set up. She woke up the next morning to find a message from the IT department saying that her account had been disabled.

IT departments, always sticklers for superfluous stuff like network security and prevention of hacking, are just no fun. They seem to like rules. A lot. Unfortunately, most of us lay people don’t really understand these rules.

As I was making dinner later that same day I heard my wife watching something on her phone and chuckling. “Brian!” she called, “you’d appreciate these training videos.”   Continue reading

8 training-related resources that might help with your next presentation

Antioch - Explaining Slide

Earlier this month I had an opportunity to co-facilitate a webinar in the Early Childhood Investigations webinar series. During the session, I mentioned several resources that presenters may find handy as they prepare for their next presentation.

Every time I mentioned one of these resources, participants would send a chat asking for a link to the resource. My colleague, Tim Waxenfelter, set up a page with links to each of these resources.

If you’re interested in any of these resources, here is a little more information about each one:   Continue reading

“Time can only be spent… it can’t be saved for later.”

This quote has been bouncing around in my head ever since I read these words in a letter that my father sent to me while I was in the Peace Corps. I must have written to him and alluded to the idea that I was already counting down the number of days I had left before I could come home… and this was after only about 3 months had been completed of my 24 month service.

It changed how I look at any project that I’m working on.

I’m reminded of my father’s words every day when I drive by a neighbor’s house:

Countdown

Like much of the country, they’re counting down the days until the Trump presidency finally ends. Every once in a while, I wonder if my learners ever feel the same way during a training session.  Continue reading

An elearning and in-person facilitation lesson from my interaction with a drug dealer

Drug-free Zone

“Come back here after the sun goes down and we’ll see how brave you are then.”

I’m pretty sure that was the first and only time someone’s made a sincere threat on my life. As I reflect on the mistake I made that led to the above quote, I think that L&D professionals make the same mistake in their instructional design and facilitation every day.   Continue reading

A (free!!) form to investigate the effectiveness of your presentation design

Investigate

Last week I had an opportunity to co-facilitate a webinar for the Early Childhood Investigations webinar series. The focus, of course, was on presentation design.

One of the key points I made, late in the webinar, was how to increase the likelihood that your learners will transfer what they learn from your presentation into their own work flow when they return home. A key piece to this transfer is finding a way to engage your learners’ supervisors.

What are we, as presenters, to do when we don’t have access to the learners’ supervisors?   Continue reading

L&D Professionals Need to Work Hard, Play Hard

Road trip to Cheyenne

Spend 5 hours working on my laptop at the airport before flying home, or take a quick road trip to a state I’ve never visited? Even with deadlines looming, it was a no-brainer.

Last week I was in Colorado to observe the pilot phase of a new training module. I had a travel day followed by a 17-hour workday and then up early the next day for the actual presentation.

I’ve had a lot of projects to work on lately, which is a great thing, but it’s also led to a lot of long days without much rest. As I was digging through my computer bag during this recent trip, sifting through a tangled mess of power cords in a frantic search for the right one, I came across a card that a colleague had given to me on the last day of my previous job.

This colleague said that some of the most important lessons I taught her were some of the day-to-day things. These day-to-day lessons included: never eating lunch at your desk, sometimes you have to take the time to watch a full-length movie during work hours (and then be inspired to turn that experience into something groundbreakingly amazing), and we should put plenty of weight on the “fun” factor as a way of increasing quality.   Continue reading

Gamification: A Good Example and a Bad Example

Last month I reviewed a book called For the Win, which is a great (and quick!!) read on the broad array of elements that should go into a gamified solution. The book offered a number of examples of gamification in business that can easily be adapted for learning and development projects.

Recently, two example of gamification popped up in the flow of my daily routine. One example is from a card game app on my iPhone, the other example is from the ride sharing app Lyft. One is a great example of motivating people with badges. One is a terrible use of badges. There are lessons for L&D professionals in both of these examples.   Continue reading