What’s the value of a train the trainer session?

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One of my favorite topics to design and deliver is presentation skills. When people present better, they have the opportunity to change the world.

Over the past few years, as I reflect on these sessions, I’ve begun to question the value. Is a presentation skills or train the trainer session worth the investment of time and money? Too often, when I peek in on what people are doing after attending such a session, I would have to say: no, the investment of time and money wasn’t worth it.   Continue reading

The Exciting Conclusion: What happens when new employee orientation becomes a game?

A week ago, I wrote about a new and improved orientation program for incoming employees at my organization. The response to that post was unexpected, and amazing. Thank you to everyone who commented on the post or sent me an email or a LinkedIn message to wish me luck with the program and to hear more about how it turned out.

I’m happy to share our experience from our first session in two parts.   Continue reading

A new employee orientation overhaul

“This is going to be very cool. I know I’m not a new employee, but I want to attend!”

I’ve heard a sentence very similar to this, many times, over the past month or so as my team and I have spoken with key leaders across our organization to gather information and completely overhaul our existing new employee orientation.

Following is a brief case study on what we did, why we went in this direction and how we put it all together.   Continue reading

What do feedback and underwear have in common?

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“I feel you’re getting defensive right now.”

Our team has spent the past two months living, breathing and eating this new employee orientation re-design and now you’re telling us that you don’t like it. Darn right I’m defensive!! And I’m not just defensive. I want to take my ball and go home and you all can keep your old, crappy new employee orientation!!

I didn’t say those words, but I certainly thought them.   Continue reading

If you could commit to one word to improve your effectiveness, what would it be?

In December I shared my one-word resolution for 2017: ruthless (as in ruthless prioritization).

Over the past week, I’ve heard several stories in the news about how this is the time of year that people tend to veer from their resolutions. I’ve been surprised how intentional focus on just one word can make a significant impact. Happily I’ve been able to stick with this word, and it’s made a huge difference for me so far in 2017.   Continue reading

An award-winning way for L&D teams to get to know the rest of the organization

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“Hey! How’s your day going?”

A co-worker threw that question to me on Friday morning as I was walking to my desk for a few minutes of meeting-free respite.

“Fine,” I replied.

“Just fine?!” she asked.

“Uh. Yeah. Good. No, today is great. I guess. It’s fine. Stop badgering me.”

“We won that award!” she said.

It took a moment for that comment to register. Scanning my memory bank for a few seconds, it all came back to me. At the end of September, we had submitted an application for ATD’s Excellence in Practice award program in the category of Performance Improvement. Apparently ATD felt we had an award-worthy performance improvement initiative.    Continue reading